Thank you for your assistance with replacing the Primo Floor Head on my original order. The clips for the cloth “mop head” broke after only a few uses and you replaced it quickly, so thank you. The steam cleaner works very well and I am very happy with the performance of the unit. I even used it to remove some dried Latex paint that was on some FRP paneling in my Garage!
It was a pleasure to deal with both Steve and Max on the phone. They are both professional, very helpful and easy to deal with. Max instructed me in how to remove and re-install the nozzle in the floor head and everything went as easily as he said it would.David T
“I have cleaned bathrooms, windows, floors, furniture, BBQ, shower, and steamed wrinkles out of clothes. I love this machine!!!!” – Wesley B
I just have to tell you my story. My family suffers from numerous different
medical problems, and our house has suffered greatly. I am currently on
vacation awaiting a medical retirement, and I decided to clean the house to
help steam the tide of possible injuries.
I bought your unit MR-75 Amico. I have to tell you that I am extremely
satisfied. This unit has been working hard everyday for several weeks now
and has never missed a beat.
I have cleaned bathrooms, windows, floors, furniture, BBQ, shower, and
steamed wrinkles out of clothes.
I love this machine!!!!
If your company ever needs an additional testimonials, go ahead and use mine.
This is a 5 star machine. its compact and easy to use.
If VAPamore ever needs a product tester, Please Please Please consider me.
Thank you for a fantastic little power house
“I had a superb customer service experiences with your technician” – Tony
I want you to know that I had a superb customer service experiences with your technician Max. My vapamore 1000 forza stopped working and I contacted your company for assistance. Max promptly emailed me and proactively called me to see if he could troubleshoot my problem over the phone to spare me the hassle of shipping the product back. Unfortunately the unit needed to be returned and Max was in constant communication with me regarding my problem. He repaired the unit and it works perfectly again. Your warranty policy and customer service is first rate.
I am now a loyal vapamore customer.
“Thanks for having this product available. I know we will get a lot of good use out of it…” – Monica H
To Whom it May Concern:
Thank You for the promt delivery. This steamer,( MR-100 PRIMO ) is great! My roomate, Rosalie, and I moved into an apartment the previously had bedbugs/ or triggers. We know how hard they are to kill; and I am chemically sensitive. So having this steamer is a vital necessity on our new home.
In my prior residence there had once been a bedbug problem that nothying resolved until my boss let me borrow his Vapamore. After experiencing the relief it brought (as well as other benifits like deodorizing) I knew eventually I would have to buy one of my own. So when I decided to move, that was the perfect time to make this purchase. Thanks for having this product available. I know we will get a lot of good use out of it.
“After two years of heavy use I haven’t noticed any degradation of quality or had any issues at all…” – Jonathan
To Whom it May Concern:
Thank you so much for the fantastic product that you have made. I bought a Vapamore steamer ( MR-100 PRIMO ) two years ago when my campus apartment was infested with bedbugs. I used the steamer to sterilize every single item that we took from our old apartment to our new townhouse. Two years later we are still bed-bug free because no bugs or eggs came with us during the move. Your product has given us our lives back. Additionally, it works wonders for any stains or pet “spill” that we have. With cats and a dog I constantly find uses for my Vapamore cleaner. I never have to worry about chemicals harming my pets, so when all else fails, steam it!
Also, I am extremely impressed with the build quality of the cleaner. After two years of heavy use I haven’t noticed any degradation of quality or had any issues at all. It still feels like brand-new.
Once again, thank you for producing such a valuable and quality product at an affordable price. I would absolutely recommend it to anyone thinking about getting a steamer.
“If you are looking to create a safer living environment for you and your family, look no further than the Vapamore Primo MR-100…” – Link Fairy
All in all I believe this is the best steam cleaner on the market. Vapamore is known for their beyond consumer friendly customer service and listens to their consumers when creating something meant for them, hence the Primo MR-100. You will be able to jobs for a 1/3 of the cost of the “high-end” steam cleaners and once you get the hang of all the attachments, there is no stopping this machine! If you are looking to create a safer living environment for you and your family, look no further than the Vapamore Primo MR-100.
I had purchased a Vapamore Primo Steam cleaner; it is the most powerful and awesome machine!! When I received my machine I went right to town dealing with these bed bugs. Unfortunately I was so busy (and distraught of having bed bugs) that I forgot to do the warranty. Is there any way you can still honor the warranty? It would mean so much to me. I would like to protect this incredible machine. Thank You. – Debra C
“I didn’t think a $300 product could possible do the job compared to a high end steamer of $1000 or more …” – Scott & Suzann M
I love this MR-100 Vapamore. I didn’t think a $300 product could possible do the job compared to a high end steamer of $1000 or more, but I was wrong, the Vapamore did a fantastic job on my grout. I use the machine for nearly all my cleaning. I love it so much, I purchased the hand held steam-vac for my five babies (pets)
Hello… First of all, i ADORE my Vapamore! I’m very happy that i decided to get it. But i found two more uses for it that are not mentioned anywhere in your advertising and videos..and in my opinion these uses should be highlighted. 1. When a friend offered to put down a new linoleum floor in my kitchen, we found it difficult to get the tiles up. I had the bright idea to take out my Vapamore while the poor guy was chipping away at those hard and brittled (and verrrrry well cemented) tiles. When he went out for a few minutes to see if he had a torch thingy in his truck to heat up the tiles, I used the machine with the window/mirror/shower glass attachment to heat up the linoleum tiles. I took his flat wide knife and the knife slid so easily under the tile i had heated up first. I wiggled it a bit and a third of the whole tile came up …..like butta!! I couldn’t believe it. I got so excited that i heated up another tile..i went around the four edges of that tile and it came up easily as well. By the time my friend came back with some kind of blow torch (that i really did not want him to use), i had taken up 6 tiles!!! I showed him how to do it and he loved it. We had that floor up in no time. Without the Vapamore, it would have taken at least 6 HOURS to do what we did in about 2!! And we had so much fun doing it. When we really got smart and recognized that i could be heating up the tile ahead of him, then we settled into a great routine. 2. In our little remodeling and sprucing up project, i wanted to take up the old silicon around the bath tub, sink and around the ceramic floor in a bathroom. I took my Vapamore into the bathroom (ohhh…and thank you for designing the long electrical cord) and i took the detailer to heat up the silicon. When it got hot enough, i could pull it up much more easily than when i did not heat it. In fact, i couldn’t get it up at all without heating it up with the Vapamore…. Thank you again for this marvelous machine!
“This is an incredible little machine …” – Debra S
This is an incredible little machine. It is easy to use and even though there are a lot of attachments, it is easy to change from one to another as you clean a room. The only attachment I am unhappy with is the one for cleaning glass and mirrors. I cannot figure out how to use it so it may be me but outside of that small thing I am thrilled with my purchase.
“Customer Service was exceptional. I wish all the other companies would take care of their customers like you do. …” – Ovi
“I can clean my kitchen and bathroom from top to bottom without stopping…” – Roberta L.
This machine throws out a lot of steam for at least an hour. I can clean my kitchen and bathroom from top to bottom without stopping. Its a great machine for the house. Had a problem with the initial machine. Contacted the company and they immediately sent out a replacement. It has worked perfectly since. The immediate response and prompt action was amazing. I recommend this product to all my friends.
“I would recommend it to friends. ..” – Juston C.
“I love the way it cleans everything I have tried so far…” – Midnight Rider
I was very pleased with the prompt delivery of your product. Even though I work an evening shift and get off at midnight, I was like a kid at Christmas! I had to take it out of the box and play! Wisely, the first project I tried was the kitchen floor. I just filled the machine with distilled water (the water here in New Mexico (USA!!) is VERY hard) and turned it on to heat. It took a little getting used to the \”ready\” light. You see both the yellow and green light at the same time. I found if I paused too long between cleaning jobs that it would put out some water when I restarted it. I solved that by using a small bucket and turning on what ever cleaning head I was using in the bucket until the cooled water drained and the steaming started. works like a charm and no mess. I love the way it cleans everything I have tried so far. I think the stove top and oven will be the challenge. I will be trying it soon on that. If that goes well then I will be extremely pleased. Thank you for a great product.
“I wish I had this device years ago when sponge mops were the only effective cleaning tool required in my line of work…” – Tougholdguy
I am satisfied for its overall capabilities. I learned to use it and discover its strengths, I am satisfied for its overall capabilities. There is always room for improvement. I hope to see new attachments down the road that will make cleaning easier and more effective. I wish I had this device years ago when sponge mops were the only effective cleaning tool required in my line of work. Now sponge mops are dinosaurs. Had a problem with the initial machine. Contacted the company and they immediately sent out a replacement. It has worked perfectly since. The immediate response and prompt action was amazing. I recommend this product to all my friends.